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Crisis Management Minute

It’s not a matter of if a crisis or scandal will hit, it's when. How agencies and companies deal with it can have lasting impact on careers, reputations, bottom lines, and more. In each weekly “Crisis Management Minute,” Edward Segal discusses how government agencies, businesses, and organizations managed a crisis, and shares his advice on how to prevent, manage, and recover from various crises. The observations and recommendations are based on Segal’s 30+ years of experience as a crisis management expert, consultant, corporate trainer, and author of the award-winning and bestselling book, "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies." Segal is a Leadership Strategy Senior Contributor for Forbes.com and previously hosted the “Crisis Ahead” podcast.

     
  • How Executives Could Respond To Bribery Allegations
    The recent indictment of New York Mayor Eric Adams on bribery-related allegations may have raised questions for executives about what they would do if their employees were charged with bribery. Find out four steps the…
    October 7, 2024
  • Crisis Management Reality Check
    There are several realities about crisis management that corporate and government leaders need to know about. Find out what four of those realities are in this episode of the “Crisis Management Minute.” Learn more about…
    September 30, 2024
  • Best Practices For Talking About A Crisis
    There are several best practices government and corporate executives should follow when they discuss a crisis with news organizations and the public. Find out what they should do and say in this episode of the…
    September 23, 2024
  • Lessons From Kamala Harris’ First Debate With Donald Trump
    The first presidential debate between Democratic presidential nominee Kamala Harris and Republican presidential nominee Donald Trump provided important lessons about some of the most effective ways for government and corporate executives to communicate with the…
    September 16, 2024
  • Key Provisions Of The Best Crisis Recovery Plans
    Does your organization know how to recover from a disaster, scandal, or other emergency? In this episode, Edward Segal talks about some of the major issues that the best crisis recovery plans will address.
    September 9, 2024
  • How Responding To Protests Can Impact Careers And Avert A Crisis
    In this episode of the “Crisis Management Minute,” Edward Segal discusses how executives respond to demonstrations and protests could help or hurt their careers, image, and reputation—and avoid or create a crisis for their organizations.
    September 2, 2024
  • Lessons From The Bus Tours Of Political Candidates
    The bus tours of presidential and other political candidates provide lessons for corporate and government executives about communicating with their audiences when a crisis strikes. Find out what those lessons are in this episode of the…
    August 26, 2024
  • 6 Best Practices For Preventing And Managing A Crisis
    In this episode of the “Crisis Management Minute,” Edward Segal discusses some of the best practices that government and corporate executives should follow to help avoid or respond to crisis situations at their organizations.
    August 19, 2024
  • Factors Leaders Could Consider Choosing A Second In Command
    In this episode of the “Crisis Management Minute,” Edward Segal discusses the factors leaders could consider when hiring a second in command, and why selecting the right person can be critical when a crisis strikes.
    August 12, 2024
  • How Organizations Can Guard Against A Tech-Related Crisis
    The more that organizations depend on technology, the more likely it is that technology can cause a crisis for them. In this episode of the “Crisis Management Minute,” Edward Segal discusses how a planned update…
    August 5, 2024
  • The Downsides Of Using Artificial Intelligence In The Workplace.
    There can be surprising downsides for employees who use artificial intelligence in the workplace that could create a crisis for their organizations. Find out what those downsides are in this episode of the “Crisis Management…
    July 29, 2024
  • How Abadoning Long-Held Values Can Create A Crisis
    Organizations that embrace and later abandon long-held principles and values can create a self-inflicted crisis for themselves and their brands. In this episode of the “Crisis Management Minute,” learn why Tractor Supply walked away from…
    July 22, 2024
  • The Importance Of Accountability And Full Disclosure After A Crisis
    In this episode of the “Crisis Management Minute,” find out why accountability and full disclosure about disasters, scandals, and other emergencies are critical, and what could happen if organizations fail to provide the information that’s requested…
    July 15, 2024
  • Why Successful Presentations Are Important In A Crisis
    In this episode of the “Crisis Management Minute,” find out why the ability to deliver successful presentations during a crisis is so important—and what can go wrong if government and corporate executives cannot communicate clearly…
    July 8, 2024